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Objective

To bring my expertise in graphics and interactive design to your software, e-learning and internet projects.

Skills Summary

Extensive experience creating words, images and user experiences in interactive, print & other media. Well-versed in graphic design, user interaction, usability and documentation. Communicate easily with sales/marketing pros, engineers or non-technical people. Instructor experience; patience, communication, facilitation, leadership and teamwork skills. Humour, camaraderie, and dedication to quality promote success under challenging circumstances.

Technical Summary Graphics, Media and Interface Design Adobe CS5 (Photoshop, Dreamweaver, Illustrator, Catalyst, Fireworks), Adobe Captivate, Contribute, IconoMaker, MSOffice, Corel Draw, PowerPoint, Pinnacle Studio, Quark Xpress, Visio. Implementation and Integration Tools HTML, php, Cold Fusion, HomeSite, Google Apps, JavaScript, Visual Basic, JSP, VSS, MSProject, MSOffice, WordPress, Joomla, web server admin (IIS, Apache), Linux/Unix shell, FTP.

 

Creative Director
AirPatrol Corporation
September 2006 – February 2011

Responsibilities:

• Graphic design: product case labels, business cards, brochures, presentation folders, tradeshow booth backdrops, signs. Sourced print shops for best value/service.
• Designed interactive Flash-based product demos and menus for software install discs and promo CDs.
• Wrote and illustrated product manuals, quickstart guides, online help and technical documentation. Wrote/proofed press releases, white papers, business plans, forms, and investor relations documents.  Prepared photos and illustrations for technical and promotional materials.
• Promoted from "Technical Support Designer" to "Creative Director" by Chairman and CEO in April 2010.

Major Accomplishments:

• Created Flash tutorials to teach customers to use AirPatrol's software/hardware products.
• Scripted, shot, and edited videos, including a five-minute indoor/outdoor promo video in three days.
• Researched, wrote and illustrated 100s of pages of user manuals over many product releases.
• Redesigned AirPatrol's web site; created secure portals for investors and resellers.
• AirPatrol 2.0 Design Team: User-centred design analysis, personas and use case diagrams.

Webmaster/Web Designer
Vancouver English Centre
Sept. 2002 - Sept. 2006

Responsibilities:

• Maintained/redesigned company web sites: 1000s of pages written in HTML, Cold Fusion, JavaScript and PHP. Monitored performance of dedicated web server. Created traffic reports on page popularity, search rank, etc. Ordered and managed dozens of domain names.
• Increased website popularity by improving crawlability, inbound links and adding free user services. Increased revenue by integrating AdSense ads and custom banner ad service.
• Graphic designer and consultant on ads, brochures, documents, graphics/banners, slideshows.
• Managed email accounts, spam protection; helped in general network security.

Major Accomplishments:

• "VEC Online Education": System integration, graphics and project management of VECs first English grammar e-courses. Developed early business requirements, designed and championed project through to launch.
• "Conversation Cathy", VECs popular free English pronunciation coach. Created with the SitePal API and lots of custom Javscript menus and event handlers. A SitePal "Site of the Day".
• Trained marketing and staff on use of CRM, Dreamweaver and Contribute templates.
• Selected new ISP and migrated Cold Fusion sites and datasources, reducing hosting cost and improving reliability.
• Championed, cultivated and managed email lists containing thousands of subscribers.

Graphic Interface Specialist
Sentry Telecom Systems
Dec. 1999 – Aug. 2002

Responsibilities:

• GUI design for all software development projects; design specifications; mockups, flowcharts and documentation
• Graphic design: logos, cards, brochures, tradeshow displays, slideshow presentations
• Wrote and illustrated online help systems, product manuals and other end-user documentation
• Assisted in competitive analysis; copywriting and proofreading of business plan and marketing documents

Major Accomplishments:

• "Phonewall" Product Design: Developed web-based GUI using HTML and JavaScript
• "Chronicle" Product Design: Developed Windows GUI using Visual Basic.
• Redesigned company web sites; supervised design of proprietary CMS in Cold Fusion

Art Director
TranDirect.com Technologies
April - Nov. 1999

Responsibilities:

• Directing graphic design for promotional materials, tradeshow displays, and internal forms
• Assisting in market research, business analysis; copywriting, proposals and quotes
• Webmaster/web developer, created database-driven site editors, mailing list, using Cold Fusion
• Involved in most aspects of daily operations; wrote proposals, quotes, billing reports

Major Accomplishments:

• Customized Internet banking systems for First Heritage and Northern Savings credit unions
• "Business Connect" Design Team: collaborated on architecture and GUI design of e-commerce payment gateway
• "TranDirect.com AKiosk Banker" Design Team: collaborated on design of touch-screen banking kiosk

Web Designer / Graphic Artist
Stargate Connections
Nov.1998 – April 1999

• Designed and integrated client web sites, created mockups and design specs
• Programming and code customization of web sites using Cold Fusion and JavaScript
• Site maintenance, customer support, assisted on sales calls, quotations, internal marketing and promotion

Art Director
TVI Interactive Systems
May 1992 - Oct. 1998

Responsibilities:

• Managed creative staff and resources; assigned creative duties for all projects. Promoted to the company Executive in 1996. Involved in operations, management, legal, human resources
• Graphic design and production for TV, PC and Internet software development projects; storyboards, flowcharts, mockups, GUI layouts and specs, technical documentation
• Graphic design / direction for collateral, logo branding design; led creative brainstorming sessions
• Assisted in marketing strategies, business analysis, copywriting, sales/support, proposals and quotations

Major Accomplishments:

• GUI / graphic design for "VanCity Direct" TV, PC and Internet home banking products (VanCity Credit Union/Rapport Interactive)
• GUI / graphic design for Super Nintendo home banking system (Nintendo of America)
• Web design / programming for www.fibrotein.com. "Canuck Site of the Day" (Mohawk Oil/EDS Canada)

• Fine Arts Diploma, Emily Carr College of Art + Design, 1989.
• Adult Education Instructor Certificate, Vancouver School Board, 1990.

• Published my first novel, "Owe Nothing". Available at Amazon, Barnes & Noble.
• Active writer (ejohnlovebooks.com, Twitter) on fiction, health, philosophy, and current events.
• 1987 – 1989: Research assistant, (visual literacy) under Master Art Educator, Dr. Tom Hudson, Emily Carr College of Art and Design. Contributed to these projects and publications: "Mark & Image", a 10-part educational telecourse on drawing and 2D language systems (Knowledge Network/Open University). Research images for articles for British "Journal of Art & Design Education".

Interests

Reading, writing, social media, art, music, genealogy, cartoon art and animation, classic horror/sci-fi movies